Enrollment

  • What is the best age to enroll in swim lessons? KIDS FIRST Swim Schools recommend starting lessons as early as six months old. However, it’s never too late—there are programs for all age groups and skill levels.
  • How do I determine the right level for my child? Please check our website for detailed level descriptions. Contact the school for an assessment or review our level guide.
  • Can I enroll after a session has started? Yes, we offer a rolling schedule and students may join at any time.
  • What happens if my child doesn’t enjoy swimming lessons? It’s common for children to feel anxious about new experiences like swimming lessons, especially on the first day. However, these feelings typically diminish with time as they become more familiar with the environment and routines. You can support your child by bringing them to Family Swims, where they can explore the pool at their own pace. Letting them play and enjoy the water on “their terms” can be a powerful teaching tool and help build their confidence. Remember, Mom and Dad, sticking with it is worth it—swimming is a lifelong skill that you’re giving your child.
  • How do I know when my child is ready to move to the next level? Your instructor and manager are constantly evaluating your child’s progress, so they are the best people to consult. It’s important not to rush through the levels, as each one builds on the mastery of the previous skills. A child who takes the time to fully develop their abilities will achieve far greater success than one who is rushed through the program. Parents, please keep in mind that the journey from Level 1 (blowing bubbles) to Level 8 (swimming 50 yards) is a gradual process that takes several years. Think about how long it took you to develop this skill yourself! It’s unrealistic to expect your child to perfect each level on the first try. Be patient and encouraging—this is a lifelong skill that you’re helping your child gain.

Policies

  • What is the cancellation or refund policy? Cancellation and Refund Policy – We do not provide refunds. However, in certain circumstances, we may offer credits. Our classes are limited to five students, and once a spot is sold, it cannot be resold. This also applies to our Birthday Splashes, which have a limited capacity. When registering for any of our programs, it is your responsibility to anticipate potential scheduling conflicts. Unfortunately, KIDS FIRST cannot assume that risk on your behalf.
    Make-Up Lessons for Missed Classes
  • Parent & Me Classes: Make-up lessons can be attended during any regularly scheduled class within the same month.
  • Private Lessons: One make-up lesson per session is allowed, subject to arrangement with the instructor.
  • Group or Semi-Private Lessons: Make-ups are not available. Instead, we offer a Family Swim pass, granting an additional two hours of water time, which can provide great value for the child.

Lesson Details

  • How long are the lessons? Classes are run on a monthly schedule. You may join at any time. Lessons last 30 to 40 minutes, depending on the class and age group.
  • What should I bring to swim lessons? Bring a swimsuit, towel, goggles (if preferred), a swim cap for longer hair, and a change of clothes. Some schools may require specific items, like swim diapers for toddlers.
  • Do you offer private or group lessons? Yes, we offer both options. Private lessons provide one-on-one attention, while group lessons allow for social interaction and teamwork.

Special Programs

  • Do you offer lessons for children with special needs? Yes, we offer private lessons tailored to individuals with special needs. Reach out to your local KFSS to learn more.
  • Are there adult swim lessons or water aerobics available? Yes, adult classes are available for beginners or those looking to improve their skills. Adult Fitness (Water Aerobics and Warm Water Therapy) are a popular fitness options and offered at select locations.
  • Do you host birthday parties or family swim events? We offer Splash Parties at all locations. Some schools offer facility rentals and themed birthday party packages as well. Family swims are also offered at all locations.

Billing

  • How does payment work? Payment is required upfront for all registration. Classes are billed on monthly plans with autopay monthly renewals. 30-day cancellations are required to cancel your monthly plan.
  • Are there discounts? Refer-A-Friend discounts are available at all corporate locations. Please contact your local KFSS for further information.